It takes the message, order or booking request while you look after the business.
Call answering at £0.70 per minute, with setup included. SMS charged separately.
Email us to arrange a 15-minute introduction, or ring Amelia on 07446 974461.
On the other end of the line
The sound matters. So does knowing what was said when the call is over.
Sample call / Taking a message
Listen to how a short message can sound, then choose a voice for your business below.
Scripted audio example using synthetic voices, not a recording of a customer call.
The conversation
Six voices to listen to. We’ll help you choose, and you can change it in the portal.
Or skip the recording
Amelia answers our own phone. She’s built the same way yours would be — ask about pricing, how the divert works, or whether it suits your trade. She’ll take your details if you’d like us to call you back.
UK number · standard rates
Set up with you
A pub’s table requests and a plumber’s callouts need different questions. That’s where we start.
Send your hours, services, prices and the details callers ask about. Menus and price lists are welcome as they are.
We build the instructions, choose a voice with you and provide a dedicated UK number. You hear it before you send callers its way.
Choose which calls reach Telbie. We help with the divert, then review the first calls with you and adjust the setup.
Simple pricing
Your UK number, setup and portal are included. Call usage is priced at £0.70 per minute, with SMS charged separately. We agree the details with you before you start.
Priced by call usage
Call answering priced by the minute, with setup and your client portal included.
Messages, orders and booking requests, with linked calls, leads and appointments. SMS is charged separately at the rate agreed before you start.
£0.70/ minute
Ask about AI receptionistSeveral sites or more minutes? We can discuss a tailored setup.
Talk to us about your teamWe confirm your call measurement, SMS rate, billing schedule and any other charges in writing before you start. See our terms.
Before you divert the phone
Yes. Your customers ring the same number. You divert calls to your Telbie number when you want cover, and can switch the divert off from your own phone. We help you set it up with your phone provider.
Telbie can offer available appointments in its own diary when booking is enabled. If you use another booking system, it takes a request for you to confirm. We’ll agree the booking process during setup so callers know what has actually been confirmed.
We set it up to use the information you provide and take a message when a question needs you. You can review the transcript and update the instructions, prices or business details in the portal.
We configure the out-of-hours instructions with you. Telbie can take a message or request, and flag urgent calls using the rules and notification settings you agree with us.
Telbie is a virtual receptionist. Its instructions require it to say so when asked. Listen to the voice samples above and choose the greeting and tone that suit your business.
Our standard call rate is £0.70 per minute. SMS is charged separately. We confirm how call time is measured, your SMS rate, billing schedule and any other charges in writing before you start.
A quick conversation about your business, your phone and the calls you’d like a hand with.